Last updated: November 13, 2026
These Terms and Conditions (“Terms”) govern your use of truecoresolutionsllc.us and any commercial photography services you book with True Core Solutions LLC (“we,” “us” or “our”). By using the Site or booking a service, you (“Client”) agree to these Terms.
1. Services and quotes
Prices on the Site are starting prices in U.S. dollars and may change without notice. Your final price is stated in a written quote or invoice, which describes the scope, number of images, deliverables and turnaround. Work outside the agreed scope is billed separately after your approval.
2. Booking and payment
- A non-refundable 50% deposit is required to reserve a shoot date, except as described in our Refund Policy.
- The remaining balance is due before final, full-resolution files are delivered.
- Invoices not paid within 15 days of the due date may incur a late fee of 1.5% per month, or the maximum allowed by law if lower.
- Prices do not include sales tax where applicable, location fees, permits or travel outside New York City unless stated in the quote.
3. Client responsibilities
For studio product shoots, Client ships or delivers products to us at its own cost and risk, clean and ready to photograph, with a written product list. For on-location shoots, Client provides safe access, any required permissions and a contact person on site. Client confirms it has the right to have the products, people, premises and trademarks photographed.
4. Product handling and return
We handle products with reasonable care. Products are returned at Client’s expense within 14 days after delivery of final images, or may be collected from us. Products not collected or paid for return within 60 days may be disposed of. Our liability for loss or damage to products in our care is limited to the lesser of the products’ wholesale cost or the fees paid for the shoot.
5. Delivery and revisions
Images are delivered through an online gallery or download link. Turnaround times are estimates that start after the shoot and receipt of any required materials. Each package includes the revision rounds stated in the quote; extra revisions and advanced retouching are billed at our current rates. Client should download and back up files promptly; we keep delivered files for up to 12 months but do not guarantee long-term storage.
6. Copyright and usage license
We own the copyright in all images we create. Once payment is made in full, Client receives a non-exclusive, perpetual, worldwide license to use the delivered images for its own business purposes, including websites, online marketplaces, social media, print and advertising. Client may not resell, sublicense or claim authorship of the images, or submit them to stock agencies or contests. Exclusive licenses or full copyright transfers are available for an additional fee by written agreement. Unless Client asks otherwise in writing, we may use images in our portfolio and marketing.
7. Rescheduling, cancellation and weather
Rescheduling and cancellations are governed by our Refund Policy. If an outdoor or real estate shoot cannot proceed safely because of weather, we will reschedule at no charge.
8. Limitation of liability
If we cannot perform a booked service because of illness, emergency, equipment failure or events beyond our reasonable control, we will offer a new date or a qualified replacement photographer, or refund amounts paid for the services not performed. To the fullest extent permitted by law, our total liability for any claim relating to our services is limited to the amount Client paid for those services, and we are not liable for indirect, incidental or consequential damages, including lost profits.
9. Use of the website
All content on the Site, including text, graphics, logos and images, is owned by or licensed to True Core Solutions LLC and may not be copied or used without permission. You agree not to misuse the Site, interfere with its operation or submit false information through our forms. The Site is provided “as is” without warranties of any kind.
10. Governing law
These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Howard County, Maryland.
11. Changes
We may update these Terms at any time. The version in effect when you book applies to that booking.
12. Contact
True Core Solutions LLC
6200 Valencia Ln, Columbia, MD 21044
Email: info@truecoresolutionsllc.us
Phone: (888) 431-4918